Website Migration
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Q: What exactly does website migration mean and what does it include?
A: The web site migration service that our company is offering is free (to a certain extent). We will migrate your website(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can result in lost info and unnecessary network downtime. This is why we will accomplish all that for you for free!We have highly accomplished administrators whose sole responsibility is to ensure that your web site performs exactly as it did on your previous web hosting platform. The administrators are well–versed in migrating custom–made websites, as well as websites that are based upon popular scripts like WordPress and Joomla™.
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Q: How much time will the website migration procedure take?
A: We try to implement all website migrations as quickly as possible. However, we do not have a set time frame for website migrations. There are different elements that you have to take into consideration – the mere size of your web site and the workload of our website migration staff, etc. We always try to implement each migration within 48 hours. With smaller websites, our team typically manages to finish in less than 24 hours.
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Q: What data will I need to provide to your Website Migration Department?
A: We will need the login details for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
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Q: My old hosting account has sensitive info inside. How can I trust you?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We’re committed to protecting the security of the private info collected from the customers. To do so, we employ technical security measures to avoid the loss, the misapplication, the alteration or the unauthorized leak of the private information under our control. The safety measures include, but are not limited to: physical, digital and administrative methods to safeguard and secure the info that we accumulate on the Internet. When we request clients to supply financial info (such as a debit card number), this info is shielded using the Secure Sockets Layer (SSL) encryption technology.
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Q: What about downtime? Will my website be unavailable?
A: Your website will continue to work just like it did before with your old web hosting provider. As soon as we have finished the migration, your web site will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning properly, all you will have to do is modify the NS resource records for your domain name. Your web site will be migrated over to us with no downtime whatsoever.
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Q: Will my present hosting provider discover that I’m leaving them?
A: While we move your web content, your hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
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Q: Does it matter what platform my present provider is using?
A: We can transfer your website from any web hosting provider or any Linux–powered hosting platform on condition that we can access the Control Panel and there’s FTP access available.The only sites that we are unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.