1 hour ticket response
Timely support is our most essential responsibility and that is the reason why we’ve got a team of practiced support engineers who are prepared to provide a swift reply to any question that you might possibly have. Just open your tech support ticket from the Web Site Control Panel and we’ll reply within sixty minutes at the latest. In fact, we work hard and aim for a 20–minute trouble ticket response time.
A Premium–Quality Tech Support Service
Each member of our customer support staff has many years of experience in the Linux cloud website hosting niche and the vast majority of them have been with us for at least 5 years. They are all ready to respond to all your requests in the most competent way possible.
An Intuitive Help Center Section
To help you find a quick tip on how you can use a particular service, we have implemented a really user–friendly Help Center section in the Web Site Control Panel. You can browse through an extensive selection of web hosting account administration articles and website administration articles, have a glimpse at our F.A.Q. database or watch our step–by–step video tutorials.
