Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center integrated into your Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed at fixing any common problem that you might face, they are written by our support team of qualified technicians.

  • Top quality support service

  • Tutorial Videos

  • If you’d like to see how an action is implemented or how a problem is solved, rather than just reading about it, then take a look at our selection of step–by–step video tutorials. They cover different issues and will help you swiftly find your way around the Web Site Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 help desk service with a 1–hour ticket response time guarantee. Our team of experienced customer service technicians will be online for you to attend to all the queries that you might possibly have. During off–peak hours, an answer will be supplied in even less than twenty minutes.