Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving high quality support on–time is our top priority, so that we backup each Linux cloud website hosting plan with a 1–hour ticket response guarantee. When you submit a ticket or drop an e–mail, our customer tech support staff will do all they possible can to supply the most acceptable answer to your problem and to offer you assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is provided by a group of professional techs which are able to answer to your inquiry as soon as possible. You’ll be able to speak to the support crew by starting a help support ticket from your Web Site Control Panel or by posting us an email. On working days, you may as well call us on the telephone or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a detailed education base into the Control Panel so you can acquire helpful step by step guidelines whenever you want. Each area of the Control Panel features its own contextual help area displaying a list of how–to posts. We have also prepared video tutorials to provide you with a superior visual representation of exactly how to complete any given procedure.