In case you’ve never had a hosting account or you’ve changed companies and the new one uses an account administration console that you have not seen so far, you may become puzzled about how to perform a specific task in your account or on your computer. This is why, some hosting companies have compiled a knowledge base, which encompasses the most common queries and challenges associated with the specific platform they use, instead of including only some generic information. This type of knowledge base will allow you to find the desired info swiftly and easily, so you won’t have to waste a lot of time and effort on issues that might require something as elementary as pressing a button or checking a check box. In this way, not only can you get things done, but you can also become aware of plenty of new and valuable things, both about the way you can administer your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Cloud Website Hosting
If you’ve bought your very first cloud website hosting plan from our company or have transferred your site over to us, you’ll become accustomed to our platform and our in-house developed Hepsia Control Panel before you know it due to the fact that we have compiled an elaborate knowledge base where you can find all the info that you’ll ever need – both general info with regards to the hosting service as a whole and more specific info about the different features that you can use and the issues that you can encounter. The articles are available in 2 places. The full article archive is accessible through the Control Panel’s Help section. You can find articles that are dedicated to the different functions in each section of the Control Panel as well. You can become aware of how to do basically everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles offer thorough guidelines, so you won’t ever get perplexed due to an unclear text. Naturally, if you experience a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can contact our client care staff 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled a comprehensive knowledge base for all our present and future customers, so if you buy a semi-dedicated server plan through us, you’ll be able to find any information that you need at any time. We’ve got a lot of informative help articles, which will help you understand better what is going on in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are only 2 instances. Our detailed manuals will help you accomplish anything you want – extract an archive file, import a database, redirect a domain, etc. Additionally, we also have troubleshooting guidelines, which will allow you to discover what spurs a given problem and the probable solutions for it. In case you are unable to send e-mails or your domain returns a 500 Internal Server Error message, for example, you can consult our knowledge base and rectify the issue instantaneously. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.